There are NO RETURNS on sales of this workbook. This workbook has been superseded by the 2019 version.

This workbook covers the skills and knowledge required to design and develop business documents using complex technical features of word processing software using Microsoft Word 2016.

It applies to individuals who work in a range of business environments and have skills which may be applied in the provision of administrative support within an enterprise, or by technical/knowledge experts responsible for producing their own word processed documents.

Download the table of contents (below) for a list of topics covered in this workbook.

Download the sample pages (below) for:

• content mapping against the Unit of Competency

• workbook learning layout

• assessment mapping against the Unit of Competency.

ISBN: 978-1-925291-29-2

Unit code: BSBITU401

Author: Software Publications writing team

Pages: 277