This workbook covers the performance outcomes, skills and knowledge required to gather, organise and present workplace information.

A wide range of current information sources are described in detail. Case studies examine the application of this competency in a wide range of industries. The learning activities are designed to step the learner through a project where they begin by identifying their objective, undertake research and prepare a final report where they present their analysis and recommendations.

The completed learning activities are suitable for inclusion in a portfolio of evidence for assessment.