BSBCUS402A Address customer needs (suitable for BSBCUS402)

BSBCUS402A Address customer needs (suitable for BSBCUS402)

$24.95

This learner guide covers the performance outcomes, skills and knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed.

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ISBN: 1-74123-720-3

Unit code: BSBCUS402A

Author: Christine Kent

Pages: 116