This learning guide covers the skills and knowledge required to manage appointments and diaries for personnel within an organisation. It involves using manual and electronic diaries, schedules and other appointment systems.

This learning resource includes how to use Microsoft Outlook to enable completing assessment using an electronic scheduling app.

Assessment is included.

ISBN: 978-1-921971-28-0

Unit code: BSBOPS303

Author: Beverley Weynton and Software Publications writing team

Pages: 90

Publication date: December 2021

Notes:

This publication is printed in black and white only.

Download the table of contents (below) for a list of topics covered in this workbook.

Download the sample pages (below) for:

• content mapping against the Unit of Competency

• learning layout.