BSBCUS401B Coordinate implementation of customer service strategies (suitable for BSBCUS401)
This learner guide covers the skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback. Operators may have responsibility to provide guidance or to delegate aspects of these tasks to others.
This learner guide covers the skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback. Operators may have responsibility to provide guidance or to delegate aspects of these tasks to others.
This learner guide covers the skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback. Operators may have responsibility to provide guidance or to delegate aspects of these tasks to others.
ISBN: 978-1-922241-74-0
Unit code: BSBCUS401B / BSBCUS401
Author: Kim Aubrey
Pages: 74